Introductory course explaining IT services delivery, outsourcing, and business models
Course Overview
The IT services industry delivers technology solutions, platforms, and managed services to global enterprises. This course explains how IT services companies operate, including outsourcing models, project delivery, pricing, talent management, and client engagement. Learners will understand how services firms scale, manage margins, and evolve toward digital, cloud, and AI-led offerings.
What You'll Learn
IT services ecosystem
Delivery & outsourcing models
Talent & project execution
Pricing & margins
IT services career paths
Why This Course?
Practitioner-led content
Context before tools
Modular & practical
India-first, globally relevant
Curriculum
Introduction to IT Services
What IT services firms do
Delivery Models
Offshore, onsite, hybrid
Talent & Delivery
Hiring, execution, governance
Pricing & Margins
Billing, margins, contracts
Future of IT Services
Cloud, AI, digital services
Who This Is For
Engineering studentsMBA / Management studentsIT professionalsCareer switchersConsultants / Analysts
Frequently Asked Questions
Yes, no prior knowledge required
Around 90 minutes
Yes, after completion
