Beginner-friendly course explaining retail value chains and operations
Course Overview
Retail is one of the most consumer-facing industries, spanning sourcing, merchandising, store operations, pricing, and customer experience. This course explains how retail businesses actually function, how money is made, and how physical and digital retail models differ, including omnichannel strategies and evolving consumer behavior.
What You'll Learn
Understand retail value chain
Store vs online models
Pricing & margins
Inventory management
Retail career paths
Why This Course?
Practitioner-led content
Context before tools
Modular & practical
India-first, globally relevant
Curriculum
Introduction to Retail
What retail is and why it matters
Retail Business Models
Offline, online, omnichannel
Operations & Supply Chain
Sourcing, warehousing, stores
Pricing & Margins
How retail makes money
Technology & Analytics
POS, ERP, data, AI
Who This Is For
Undergraduate studentsMBA / Commerce studentsEarly professionalsCareer switchersConsultants / Analysts
Frequently Asked Questions
Yes, no prior knowledge required
Around 90 minutes
Yes, after completion
